Consumer Protection

Consumer protection is necessary to safeguard against deceptive, fraudulent, or unfair practices or products. IPA's work in this space is focused on protecting low-income consumers of financial products and services. In 2020, IPA launched a Consumer Protection Research Agenda for digital finance consumers, the first-ever fund for experimental consumer protection work in emerging markets. Learn more here.

IPA's Rafe Mazer in African Business Magazine on Digital Finance in Kenya

IPA's Director of Consumer Protection, Rafe Mazer speaks in African Business Magazine on the importance of ensuring that Kenya's fast-growing...

IPA Launches $5.4 Million Initiative to Protect Digital Finance Users

IPA has launched the first-ever fund for experimental consumer protection work in emerging markets.

Measuring Global Financial Health

Impact evaluations in the financial inclusion sector often attempt to measure the financial health of their participants.

Related Content

Mobile Financial Services, Consumer Protection and Dispute Resolution in Uganda	Measurement of Consumer Protection Complaints on Social Media
Understanding the Effects of Digital Credit Information Sharing in Kenya	Surveys to Improve Cash Transfer Delivery in Bangladesh
Mystery Shopping Assessment of Credit Cost Disclosures in Uganda	Evaluating the Welfare Impacts of the Payday Loan Industry in the United States
Measuring Global Financial Health	Shopping for Financial Products in Colombia
Shopping for Financial Products in Peru	Informative vs. Persuasive Advertising of Savings Products
Reducing Barriers to Saving in Malawi	Financial Literacy, Short-run Impatience, and the Determinants of Saving and Financial Management in Chile

Strengthening the Effectiveness of Uganda’s Consumer Protection Framework: Mystery Shopping Assessment of Credit Cost Disclosures	Comprar productos financieros en Colombia
Debt Traps? Market Vendors and Moneylender Debt in India and the Philippines	Financial Information in Colombia
Financial (Dis-)Information: Evidence from a Multi-Country Audit Study	Unshrouding Effects on Demand for a Costly Add-on: Evidence from Bank Overdrafts in Turkey
Identifying Information Asymmetries with a Consumer Credit Field Experiment	Trust and Social Collateral

IPA Launches $5.4 Million Initiative to Protect Digital Finance Users	CREDIT: Tugela Rid Three Experts Look into the Future of Digital Finance
CREDIT: Deba Prasad Roy How will you do digital finance right?	Clearing the Path to Financial Capability in Latin America
How to fix the microcredit crisis in India	Kate McKee of CGAP on Microfinance Client Protection

Kenya's The Standard on Digital Consumer Protection Study	IPA's Rafe Mazer in African Business Magazine on Digital Finance in Kenya
The Indian Express Covers IPA Research on Debt Traps	Leading Global Experts Prioritize Key Measures to Optimize Digital Finance for World’s Poorest People
Dean Karlan and Jonathan Zinman on financial services in developing countries	Dean Karlan looks at the future of financial inclusion in the Stanford Social Innovation Review
India's Microfinance Blues	Jonathan Morduch in Forbes India about recent allegations of harassment by microfinance loan collection officers

Consumer Protection Practitioner’s Forum Webinar Series	Consumer Protection Practitioner's Forum \| Building an “Ethical Matrix” for Digital Finance: Beyond Black-Box Algorithms
Consumer Protection Practitioner's Forum \| Complaints Data as a Tool for Consumer Protection: Lessons from Uganda	Consumer Protection Practitioner’s Forum Webinar Series
IPA Presents at 2020 Financial Inclusion Week	Consumer Protection Practitioner’s Forum Webinar Series
IPA's Consumer Protection Research Initiative Holds First Practitioner’s Forum Meeting	IPA to Present at ITU Webinar on Research Methods to Identify COVID-Related Financial Crimes
IPA Launches Consumer Protection Research Initiative	Open Banking World Congress, Panel Discussion: “Advancing Social & Financial Inclusion: Good for the Economy, Good for Society, Good for Business"
IPA Presents Evidence on Financial Education and Consumer Protection at CEMLA's XI Conference	IPA Presents Evidence on Financial Education and Consumer Protection at CEMLA's XI Conference
IPA and CGAP Host Behavioral Research for Consumer Protection Policymaking Workshop	IPA Presents at the 8th Annual African Evaluation Association (AfrEA) International Conference 2017
Responsible Finance Forum VI: Evidence and Innovation for Scaling Inclusive Digital Finance	Citi-Financial Times (FT) Financial Education Summit

Search form

Consumer Protection

Related Content

Pages