Consumer Protection

Consumer protection is necessary to safeguard against deceptive, fraudulent, or unfair practices or products. IPA's work in this space is focused on protecting low-income consumers of financial products and services. In 2020, IPA launched a Consumer Protection Research Agenda for digital finance consumers, the first-ever fund for experimental consumer protection work in emerging markets. Learn more here.

IPA's Rafe Mazer in African Business Magazine on Digital Finance in Kenya

IPA's Director of Consumer Protection, Rafe Mazer speaks in African Business Magazine on the importance of ensuring that Kenya's fast-growing...

IPA Launches $5.4 Million Initiative to Protect Digital Finance Users

IPA has launched the first-ever fund for experimental consumer protection work in emerging markets.

Measuring Financial Health Around the Globe

There is a lack of consensus between different researchers and organizations on how exactly to define and measure financial health.

Related Content

Understanding Borrowers' Decisions: Payday Loans in the United States	Mobile Financial Services, Consumer Protection and Dispute Resolution in Uganda
Measurement of Consumer Protection Complaints on Social Media	Using Transactional Data to Monitor Consumer Risks in Digital Credit in Kenya
Understanding the Effects of Digital Credit Information Sharing in Kenya	Surveys to Improve Cash Transfer Delivery in Bangladesh
Mystery Shopping Assessment of Credit Cost Disclosures in Uganda	Measuring Financial Health Around the Globe
Shopping for Financial Products in Colombia	Shopping for Financial Products in Peru
Informative vs. Persuasive Advertising of Savings Products	Reducing Barriers to Saving in Malawi
Financial Literacy, Short-run Impatience, and the Determinants of Saving and Financial Management in Chile

Social media usage by digital finance consumers: Analysis of consumer complaints in Kenya, Nigeria, and Uganda from July 2019 - July 2020	Case Study: Managing Time Use for Virtual Phone Banks
Case Study: Productivity Costs of Quota Sampling in Uganda	Consumer Protection for Financial Inclusion in Low and Middle Income Countries: Bridging Regulator and Academic Perspectives
Measuring Financial Health around the Globe	Measuring Financial Health around the Globe: Survey Manual
Strengthening the Effectiveness of Uganda’s Consumer Protection Framework: Mystery Shopping Assessment of Credit Cost Disclosures	Comprar productos financieros en Colombia
Debt Traps? Market Vendors and Moneylender Debt in India and the Philippines	Financial Information in Colombia
Financial (Dis-)Information: Evidence from a Multi-Country Audit Study	Unshrouding Effects on Demand for a Costly Add-on: Evidence from Bank Overdrafts in Turkey
Identifying Information Asymmetries with a Consumer Credit Field Experiment	Trust and Social Collateral

From the Field to Policy Formulation—How Research is Informing Consumer Protection in Sierra Leone	IPA Launches $5.4 Million Initiative to Protect Digital Finance Users
CREDIT: Tugela Rid Three Experts Look into the Future of Digital Finance	CREDIT: Deba Prasad Roy How will you do digital finance right?
Clearing the Path to Financial Capability in Latin America	How to fix the microcredit crisis in India
Kate McKee of CGAP on Microfinance Client Protection

Kenya's The Standard on Digital Consumer Protection Study	IPA's Rafe Mazer in African Business Magazine on Digital Finance in Kenya
The Indian Express Covers IPA Research on Debt Traps	Leading Global Experts Prioritize Key Measures to Optimize Digital Finance for World’s Poorest People
Dean Karlan and Jonathan Zinman on financial services in developing countries	Dean Karlan looks at the future of financial inclusion in the Stanford Social Innovation Review
India's Microfinance Blues	Jonathan Morduch in Forbes India about recent allegations of harassment by microfinance loan collection officers

IPA Co-Presents at Consumer Protection Stakeholder Validation Workshop	IPA Trains the Uganda Communications Commission on Data Analysis for Consumer Protection
IPA Trains the Uganda Communications Commission on Data Analysis for Consumer Protection	IPA Trains the Uganda Communications Commission on Data Analysis for Consumer Protection
IPA Presents at Virtual Training on Consumer Protection and Financial Education for Digital Financial Services	Consumer Protection Research Initiative Request for Proposals: Information Sessions
Consumer Protection Research Initiative Request for Proposals: Information Sessions	Consumer Protection Practitioner's Forum \| Building an “Ethical Matrix” for Digital Finance: Beyond Black-Box Algorithms
Consumer Protection Practitioner's Forum \| Complaints Data as a Tool for Consumer Protection: Lessons from Uganda	IPA Presents at 2020 Financial Inclusion Week
IPA's Consumer Protection Research Initiative Holds First Practitioner’s Forum Meeting	Consumer Protection Practitioner’s Forum Webinar Series
IPA Presents at ITU Webinar on Research Methods to Identify COVID-Related Financial Crimes	IPA Launches Consumer Protection Research Initiative
Open Banking World Congress, Panel Discussion: “Advancing Social & Financial Inclusion: Good for the Economy, Good for Society, Good for Business"	IPA Presents Evidence on Financial Education and Consumer Protection at CEMLA's XI Conference

Search form

Consumer Protection

Related Content

Pages