IPA Sierra Leone and UNCDF Hold Behavioral Design Workshop for Digital Financial Service Providers
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On May 23, in partnership with the United Nations Capital Development Fund (UNCDF) and IPA’s Financial Inclusion Program, IPA Sierra Leone organized a workshop for select financial service providers and government stakeholders – Bank of Sierra Leone, NATCOM, National ID Commission, and the Ministry of Finance’s Accountant General’s Office – to mainstream client centric design and evaluation methods in the development of digital financial services for government employees.