Online, United States
February 10, 2021, February 11, 2021

On January 15, 2021, IPA launched our first-ever Consumer Protection Research Initiative Request for Proposals. To help researchers prepare proposals for the February 26th deadline, we hosted two identical Question & Answer sessions on Wednesday, February 10th at 6:00AM Eastern Standard Time for those in Africa, Asia, and Europe, and Thursday, February 11th at 2:00PM Eastern Standard Time for those in the United States.
Webinar, United States
December 09, 2020

New data sources and the algorithms that make sense of them are important building blocks for many financial products in emerging markets. These algorithms also raise new risks related to discrimination and ethics, which are not always understood, even by those overseeing them. There is a need to better understand how we can monitor and address ethical issues with algorithms such as fairness and discrimination.
Webinar, United States
November 25, 2020

Mobile phones are the gateway to the digital economy for the majority of the world. This creates rich opportunities for economic development, but also raises new risks such as fraud, hidden fees, or unreliable service. Complaint records of mobile network operators (MNOs) and other mobile financial service providers are rich sources of insight on the types of challenges consumers experience in the digital economy, and how well providers address their concerns. In partnership with the Uganda Communications Commission (UCC), IPA analyzed complaints data from MNOs between 2019 and 2020.
Webinar, United States
November 05, 2020

On November 5, 2020, Innovations for Poverty Action (IPA), the University of Southern California Center for Economic and Social Research, the Busara Center for Behavioral Economics, and the International Development Research Centre (IDRC) held a webinar on gender transformative finance across East and Southern Africa, focusing on unpacking effects and directions for new research.
Webinar, United States
October 16, 2020

As part of the 2020 Financial Inclusion Week, IPA’s Rafe Mazer presented on the webinar “Consumer Protection in the Global South: How to make financial inclusion safer for the world's most vulnerable?” hosted by BRAC. The discussion looked at how to better design consumer protection policies to account for the needs and risks of the more vulnerable, such as welfare transfer recipients.
Online, United States
October 05, 2020, October 06, 2020, October 08, 2020

On October 5-6, IPA joined a virtual conference hosted by on “Turning the COVID-19 crisis into an opportunity: What’s next for social protection?” convening hundreds of social protection experts and practitioners for three days of sharing experiences, peer-to-peer learning, and discussions about creative solutions for inclusive public policies. Kate Glynn-Broderick, Associate D
Webinar, United States
September 29, 2020 - February 11, 2021

Decision-makers in government, industry, and civil society seeking to improve consumer protection capabilities often lack forums to share and learn from their peers and from researchers. With the goal of promoting knowledge-sharing and collaboration around financial consumer protection themes in emerging markets, IPA's Consumer Protection Research Initiative has launched a Practitioner’s Forum webinar series.
Social Media as a Tool for Consumer Protection Monitoring Webinar Title Slide
Webinar, United States
September 29, 2020

On September 29, 2020, from 9 AM - 10 AM (EDT), IPA's Consumer Protection Research Initiative held it's first Practitioner's Forum meeting, focusing on "Social Media as a Tool for Consumer Protection Monitoring." 
Webinar, United States
July 08, 2020

This webinar is part of IPA's RECOVR Webinar Series: Bringing Evidence to COVID-19 Policy Responses in the Global South. Together with our partners, we are using this series to rapidly share what we are learning with the policy and research community to support evidence-informed response efforts. More information about other events in the series is available here.
Webinar, United States
June 30, 2020

In many developing countries, poor people who are already struggling with a lack of income due to the health impact of the coronavirus pandemic have been targeted by online fraudsters. A concerted effort by the public and private sectors is needed to protect customers through educational efforts and high-visibility law enforcement actions. During this webinar, IPA shared ongoing efforts to identify these scams via surveys, social media analysis, and other research tools.
Webinar, United States
June 11, 2020 - February 23, 2021

COVID-19’s wide-ranging health and economic impacts have permeated across the world, and much of the research community has pivoted to respond. At IPA, we have launched a major effort—Research for Effective COVID-19 responses, or RECOVR, to support immediate response efforts and provide evidence to decision-makers working to mitigate the impacts of the crisis in the 22 countries where we work.
Webinar, United States
June 09, 2020

On June 9, 2020, the Financial Inclusion Program at IPA convened a global network of more than 60 researchers working on consumer protection and digital finance issues for the Launch Meeting of the Consumer Protection Research Initiative. This virtual meeting featured presentations by Initiative leadership Xavier Giné of the World Bank and Rafe Mazer of Innovations for Poverty Action, researcher presentations by Dani Madrid-Morales (University of Houston), Matthew Bird (Universidad del Pacifico) and Paolina Medina (Texas A&M), and moderated discussion