** This is a temporary position funded through December 31, 2019 **

IPA seeks an experienced Temporary Technical Engagement Director for a proposed Research Facility on Financial Consumer Protection, led by IPA in partnership with the Bill and Melinda Gates Foundation. This research facility will address barriers to effective financial consumer protection actions in emerging markets in four to five countries in Sub-Saharan Africa, South and Southeast Asia. Research engagements developed by this facility may include, but are not limited to, the following barriers to effective financial consumer protection:

  • Limitations in existing knowledge of market conduct, consumer behavior, and trends. There is a need to generate data and evidence on baseline market conditions so that policymakers and civil society groups can understand trends and pinpoint issues or emerging problems to be addressed through policymaking and advocacy work. 
  • Limitations in existing knowledge base on which innovations and approaches to consumer protection policymaking work best, under what conditions, and why they are effective. There is a need to expand upon a small body of existing high quality evidence which uses applied economics research approaches to test solutions to consumer protection issues.
  • Limitations in accessible and timely availability of evidence to civil society and policymakers. When designing strategies or policies, key stakeholders may be unaware of what evidence does exist, how to implement the approaches the evidence recommends, and how their consumer protection goals can be effectively achieved. Further, even when this evidence is made available, they usually require further guidance to help determine how to turn this evidence into an agenda that leads to consumer protection reforms.

The Temporary Technical Engagement Director, Consumer Protection, is responsible for developing and overseeing a portfolio of research and policy engagements as part of the new Research Facility on Financial Consumer Protection, in close collaboration with IPA’s Director of Financial Inclusion and Academic Lead Xavier Gine. The facility will target four to five countries in Sub-Saharan Africa, South and Southeast Asia with high potential for financial consumer protection policy impact. Engagements in these markets will seek to influence domestic policy discussions in these countries, strengthen relationships with government and civil society actors over time, and to build up capacity and execute a coordinated approach across multiple players and dimensions over time. By investing in specific markets, we expect to go beyond one-off projects and engagements to present research findings and have a greater impact on the adoption of evidence in a meaningful way.


The Temporary Technical Engagement Director will develop the strategy for and oversee the successful implementation of the engagements in these markets. Their responsibilities will include:

  • Developing a multi-year strategic plan, activities and timeline at the outset of the program to ensure successful delivery on the objectives of the facility related to partnerships and technical assistance
  • Participate in recruitment and hiring of regional and/or country-level policy staff.
  • Provide weekly oversight and guidance on the activities of policy staff supporting the Temporary Technical Engagement Director.
  • Develop and manage strategic relationships with firms, government, civil society and researchers in the markets included within the facility.
  • Lead engagement with and provide technical assistance as needed to Research Facility partners to ensure a strong portfolio of research projects with policy relevance  
  • Develop and deliver workshops and trainings on the use of research in consumer protection.
  • Serve as voice for the facility at global, regional and domestic fora as needed.
  • Participate in the review of research proposals and award decisions.
  • Master’s degree in public policy, economics, social sciences, or a related field
  • At least 10 years work experience in financial consumer protection in emerging markets
  • A proven track record of cultivating opportunities for delivering on behavioral and consumer research no financial consumer protection in African and/or Asian markets
  • A record of policy-relevant publications on financial consumer protection in emerging markets
  • Experienced trainer with experience designing and delivering high-quality consumer protection and behavioral research workshops and trainings
  • Strong existing connections with global leaders on consumer protection in financial inclusion
  • Existing relationships policymakers and digital financial service providers in emerging markets, in particular markets being considered for the focus countries of this research facility
  • Excellent verbal and written communication skills
  • Flexible, self-motivating, able to manage multiple tasks efficiently
  • Strong communication skills, ability to multi-task and a creative approach to work is required
  • Experience working with donors, government agencies, policymakers, and researchers on evidence based policy making
  • Experience living and/or working in Sub-Saharan Africa is strongly preferred
  • Willingness and ability to travel with Sub-Saharan Africa and Asia
Application Instructions 

To apply click here.  Please submit a resume/CV, cover letter, and transcript through the online application for your application to be considered complete.

About IPA 

Innovations for Poverty Action (IPA) is a research and policy nonprofit that discovers and promotes effective solutions to global poverty problems. IPA brings together researchers and decision-makers to design, rigorously evaluate, and refine these solutions and their applications, ensuring that the evidence created is used to improve the lives of the world’s poor. In recent decades, trillions of dollars have been spent on programs designed to reduce global poverty, but clear evidence on which programs succeed is rare, and when evidence does exist, decision-makers often do not know about it. IPA exists to bring together leading researchers and these decision-makers to ensure that the evidence we create leads to tangible impact on the world. Since its founding in 2002, IPA has worked with over 575 leading academics to conduct over 650 evaluations in 51 countries. This research has informed hundreds of successful programs that now impact millions of individuals worldwide. 


Innovations for Poverty Action is an EO Employer-MF/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other protected class. IPA will endeavor to make a reasonable accommodation to a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact us at jobs@poverty-action.org or via phone at 1-203-772-2216. Disclaimer: The above statements are intended to describe the general nature and level of the work to be performed by the specified position. The statements are not intended to be an exhaustive list of all possible duties, tasks, and responsibilities. Management reserves the right to amend and change responsibilities to meet organizational needs as necessary. Please note that IPA will never request any form of payment from an applicant. Applicants are encouraged to confirm the information listed above with IPA prior to releasing any extensive personal information to the organization. Please direct questions to jobs@poverty-action.org.

** Please note that only qualified applicants will be contacted by the hiring manager.