IPA’s Financial Inclusion Program (FIP) is seeking a talented Research Manager (RM) to manage a portfolio of quantitative research projects in support of one or more of the following initiatives:

The Consumer Protection Research Initiative partners with providers, regulators and civil society to conduct research which develops the next generation of solutions for digital financial services in emerging markets. https://www.poverty-action.org/program-area/financial-inclusion/consumer-protection-initiative  

The project focuses on the following consumer protection priorities:

  • Fraud affecting financial consumers such as loss of money, excessive charges or unauthorized account access.
  • Access and use of complaints channels to resolve problems when they arise in financial services.
  • Product information and its role in facilitating consumer choice.
  • Gender issues related to consumer protection in financial services.

The Interoperable Payments Research Project conducts research on the deployment and adoption of new digital payments systems in multiple regional and national markets in Sub-Saharan Africa and Asia. This initiative will produce a wide set of research outputs over the course of several years, ranging from peer-reviewed academic papers and impact evaluations, case studies, descriptive research, and process evaluations.

Research engagements developed by this initiative may include, but are not limited to, the following research questions:

  • How to effectively onboard financial service providers and consumers to new digital payments platforms;
  • Impact of interoperable payments platforms on transaction and operational costs to financial service providers, consumers, and governments;
  • Impact of interoperable payments platforms on the take-up and usage of digital financial services by end-users and businesses, with an emphasis on micro, small, and medium-sized enterprises;
  • Impact of interoperable payments platforms on markets, competition, and economic growth;
  • Impact of interoperable payments platforms on household welfare outcomes such as financial health, food security, poverty, and women’s economic empowerment.

The Research Manager (RM) will work closely with Principal Investigators, IPA country offices, and the financial inclusion team at IPA. This position will report directly to the Financial Inclusion Program and will collaborate with colleagues across IPA country offices such as Bangladesh, Kenya, Nigeria and Uganda, with opportunities for additional country-level engagement.

The results of these projects will have important implications for public policy, digital finance, and consumer financial protection. Responsibilities may include management of individual research projects, as well as the preparation of research reports, policy briefs, capacity-building workshops, and public events such as conferences and webinars. Key responsibilities of the Research Manager include:


Research Management

  • Coordinate between researchers and implementing partners to manage new and ongoing research partnerships.
  • With support from IPA senior staff, lead all aspects of project development, including research design, proposal development and budgeting, and liaising with partner organizations
  • Oversee all project implementation and data collection activities, working with IPA country office teams where relevant, including training partner staff and surveyors as necessary.
  • Ensure all projects comply with IPA policies regarding legal contracting, human subjects, grant reporting, etc.
  • Monitor project implementation and data quality and throughout the life of the project.
  • Develop evaluation plans, implementation guides, survey instruments, and any necessary training materials.
  • Utilize Salesforce for project management and project development tracking


Data Analysis

  • Engage research partners such as financial regulators and financial service providers to identify data sources which can improve consumer protection policy, and develop research priorities in collaboration with the research partners and the project’s principal investigators
  • Coordinate with the project’s principal investigators to develop data collection and analysis plans
  • Conduct analysis on large, complex datasets using STATA and other software as necessary
  • Assist in the preparation of academic papers for publication


Policy & Communications

  • Promote adoption of research results through written materials and policy-oriented events.
  • Create external project reports for both academic and non-academic audiences.
  • Disseminate research results by engaging with social media and blogging, supporting IPA website content, organizing webinars, workshops, and other events.
  • Master’s degree in economics, social sciences, or a related field
  • Training in microeconomics, development economics, econometrics and statistics
  • 5-8 years of work experience in research or relevant private sector roles
  • Prior knowledge of behavioral economics, digital finance, or consumer protection is a plus
  • Experience in the design and management of randomized controlled trials or microeconomic research
  • Excellent quantitative skills, including proficiency in STATA and ability to manage large data analysis projects
  • Excellent time management and organizational skills along with strong analytic and quantitative skills using    complex data.
  • Demonstrated project management skills, including budgeting, and ability to manage a team
  • Excellent verbal and written communication skills in English
  • Flexible, self-motivating, able to manage multiple tasks efficiently
  • Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary assistance to internal/external stakeholders
Application Instructions 

To apply click here.

About IPA 

Innovations for Poverty Action (IPA) is a research and policy nonprofit that discovers and promotes effective solutions to global poverty problems. IPA brings together researchers and decision-makers to design, rigorously evaluate, and refine these solutions and their applications, ensuring that the evidence created is used to improve the lives of the world’s poor. In recent decades, trillions of dollars have been spent on programs designed to reduce global poverty, but clear evidence on which programs succeed is rare, and when evidence does exist, decision-makers often do not know about it. IPA exists to bring together leading researchers and these decision-makers to ensure that the evidence we create leads to tangible impact on the world. Since its founding in 2002, IPA has worked with over 600 leading academics to conduct over 830 evaluations in 52 countries. This research has informed hundreds of successful programs that now impact millions of individuals worldwide. 

Innovations for Poverty Action is an affirmative action equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other protected class. IPA will endeavor to make a reasonable accommodation to a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact us at jobs@poverty-action.org or via phone at 1-202-386-6200. The above statements are intended to describe the general nature and level of the work to be performed by the specified position. The statements are not intended to be an exhaustive list of all possible duties, tasks, and responsibilities. Management reserves the right to amend and change responsibilities to meet organizational needs as necessary. Please note that IPA will never request any form of payment from an applicant. Applicants are encouraged to confirm the information listed above with IPA prior to releasing any extensive personal information to the organization. Please direct questions to jobs@poverty-action.org.

** Please note that only qualified applicants will be contacted by the hiring manager.