Innovations for Poverty Action (IPA) seeks a qualified Program Specialist based in Peru to assist with the adaptation and implementation of a violence prevention program in Peru. The project will be launched in collaboration with the International Rescue Committee, the Interamerican Development Bank, and the Peruvian Ministry of Women.

The Real Man Challenge (RMC) is a program that aims to create small behavioral and social norms change across many men through the use of exclusive WhatsApp groups. The RMC targets the root causes of intimate partner violence by affirming healthy male identity and encouraging men to practice positive behaviors with their partners across the following topics: emotional regulation, communication, consensual sex and shared financial control. Beyond WhatsApp messages, hosts will also share video, audio and other multimedia content that may provide opportunities to generate conversation among group participants that produce behavioral or social norms change. These characteristics—especially the group nature, social accountability and its interactivity—   are the reason why the WhatsApp intervention offers the potential to generate larger impact.

RMC has been previously piloted and tested in Liberia and Uganda. This next phase of work will use a human centered design process with extensive prototyping and testing to bring a new version of the RMC to Latin America, specifically Peru.

  • The Program Specialist will work alongside the Airbel Impact Lab, the IRC’s Research and Innovation arm, with their Product Design lead to create an appropriate product strategy and leadership implementation.
  • The position will include managing the content adaptation process, supporting the RMC hosts who run WhatsApp groups, managing the automation platform, and working with partners to support participants.
  • This role will be a full-time position for 7 months.
Responsibilities 

The program services specialist will be an integral part of the program implementation.

  • Content adaptation: the Program Specialist will help coordinate a team of experts with content adaptation, providing information, ensuring that the translation is correct, connecting with the WhatsApp automation service to ensure that the content is loaded correctly, and overseeing the process with the design lead.
  • Program oversight: During the initial phases of the investigation, the Program Services specialist will support the design lead in the process and partner management by connecting with partners when needed and updating project management tools like Asana. During implementation, the Program Specialist will manage the automated chatbot platform to ensure messages are delivered, connect to hosts to improve engagement, support hosts, record customer service incidents and questions, and point out security risks and connect with necessary partners when necessary.
  • Program Reports: The Program Specialist is expected to share knowledge, challenges, difficulties, and opportunities about the program’s implementation during weekly calls and reports, and through a final report.
Qualifications 

Work experience:

  • A Bachelor’s or Master’s degree in Social Science, Public Policy, or related fields (e.g., public health, social work, gender studies, development studies, or related social sciences disciplines).
  • 3-5 years of experience in project or program management.
  • 2-3 years chatbot customer service experience (highly preferred, but not required).
  • Experience working with men related to gender or violence prevention preferred but not required.

 

Demonstrated skills and competencies:

  • Empathy
  • Project reports and summaries.
  • Customer service experience.
  • Great comfort with technology and proven ability to learn new programs in a professional context.
  • Willingness to share problems and find solutions.

 

Language Skills: 

  • Spanish
  • English (requested, but not required)

 

Preferred experience & skills:

  • Excellent verbal and written communication skills, as well as an overall ability to be clear and concise in all communications.
  • Strong organizational and time-management skills; proven ability to prioritize and deliver on time.
  • Strong problem-solving skills.
  • Ability to work both independently and in a dynamic, cross-functional global team structure.
  • Highly proficient in Microsoft Suite.
  • Highly proficient in Google Suite.
Application Instructions 

Complete the J-PAL/IPA common application. After completing a brief registration, choose the Finance and Operations job category, then select "Program Specialist, Real Man Challenge” and include resume, cover letter, transcripts, and two recommendation letters. Note that applications with incomplete submissions will not be considered.

You are able to submit your application before your references complete their recommendation letters; however, you must include their contact information before submitting your application. Given the volume of applications received, only short-listed candidates will be contacted for an interview.

About IPA 

Innovations for Poverty Action (IPA) is a research and policy nonprofit that discovers and promotes effective solutions to global poverty problems. IPA brings together researchers and decision-makers to design, rigorously evaluate, and refine these solutions and their applications, ensuring that the evidence created is used to improve the lives of the world’s poor. In recent decades, trillions of dollars have been spent on programs designed to reduce global poverty, but clear evidence on which programs succeed is rare, and when evidence does exist, decision-makers often do not know about it. IPA exists to bring together leading researchers and these decision-makers to ensure that the evidence we create leads to tangible impact on the world. Since its founding in 2002, IPA has worked with over 600 leading academics to conduct over 830 evaluations in 52 countries. This research has informed hundreds of successful programs that now impact millions of individuals worldwide. 

Innovations for Poverty Action is an affirmative action equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other protected class. IPA will endeavor to make a reasonable accommodation to a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact us at jobs@poverty-action.org or via phone at 1-202-386-6200. The above statements are intended to describe the general nature and level of the work to be performed by the specified position. The statements are not intended to be an exhaustive list of all possible duties, tasks, and responsibilities. Management reserves the right to amend and change responsibilities to meet organizational needs as necessary. Please note that IPA will never request any form of payment from an applicant. Applicants are encouraged to confirm the information listed above with IPA prior to releasing any extensive personal information to the organization. Please direct questions to jobs@poverty-action.org.

** Please note that only qualified applicants will be contacted by the hiring manager.