Since early 2020, IPA and the Uganda Communications Commission (UCC) have partnered to improve understanding and measurement of consumer protection issues in mobile telecommunications and digital financial services and to test new consumer protection solutions One aspect of this partnership has been to further develop UCC’s analytical tools and processes related to consumer complaints logs.
On January 15, 2021, IPA launched our first-ever Consumer Protection Research Initiative Request for Proposals.
To help researchers prepare proposals for the February 26th deadline, we hosted two identical Question & Answer sessions on Wednesday, February 10th at 6:00AM Eastern Standard Time for those in Africa, Asia, and Europe, and Thursday, February 11th at 2:00PM Eastern Standard Time for those in the United States.
This webinar is part of IPA's RECOVR Webinar Series: Bringing Evidence to COVID-19 Policy Responses in the Global South. Together with our partners, we are using this series to rapidly share what we are learning with the policy and research community to support evidence-informed response efforts. More information about other events in the series is available here.
Mobile phones are the gateway to the digital economy for the majority of the world. This creates rich opportunities for economic development, but also raises new risks such as fraud, hidden fees, or unreliable service. Complaint records of mobile network operators (MNOs) and other mobile financial service providers are rich sources of insight on the types of challenges consumers experience in the digital economy, and how well providers address their concerns. In partnership with the Uganda Communications Commission (UCC), IPA analyzed complaints data from MNOs between 2019 and 2020.
On September 29, 2020, from 9 AM - 10 AM (EDT), IPA's Consumer Protection Research Initiative held it's first Practitioner's Forum meeting, focusing on "Social Media as a Tool for Consumer Protection Monitoring."
On June 9, 2020, the Financial Inclusion Program at IPA convened a global network of more than 60 researchers working on consumer protection and digital finance issues for the Launch Meeting of the Consumer Protection Research Initiative. This virtual meeting featured presentations by Initiative leadership Xavier Giné of the World Bank and Rafe Mazer of Innovations for Poverty Action, researcher presentations by Dani Madrid-Morales (University of Houston), Matthew Bird (Universidad del Pacifico) and Paolina Medina (Texas A&M), and moderated discussion...
Researchers are currently evaluating many innovative systems-level approaches to improving school management and accountability in different contexts around the world. How can researchers collaborate with educators and policymakers to produce research that builds the body of evidence on school management and accountability while also helping policymakers make improved policy decisions in contexts of limited resources?
How do we give youth the skills to succeed in life? It’s a universal question, but one that has particular relevance in sub-Saharan Africa, where high school graduates face very limited formal job opportunities and often aren’t equipped with the relevant skills and knowledge to start their own businesses. Women face particular challenges in the educational, economic, and social spheres. One way to address these challenges may be to teach students the hard and soft skills required to be successful in their future work and lives.
Globally, almost one-third of women report experiencing intimate partner violence (IPV) at some point in their lives. Nearly 40 percent of all homicides of women are committed by an intimate partner. Yet little is known about how to reduce IPV.
On April 7, IPA Associate Director of Business and Program Development Faith McCollister participated in a panel discussion on youth unemployment at the 2018 African Economic Forum, held at Columbia University. The panel focused on the complex causes of youth unemployment in Africa and potential solutions to alleviate the problems it presents. During the discussion, McCollister noted the lack of an evidence-backed "silver bullet" for solving unemployment and emphasized the need for ongoing rigorous research.
Helping the ultra-poor develop sustainable livelihoods is a global priority, and policymakers are faced with competing ideas about the best way to approach this problem.
In Uganda, Village Enterprise and IPA partnered with researchers to conduct a randomized evaluation that measured the impact of diverse components and variants of Village Enterprise’s graduation-style program, which provides poor households with a combination of cash transfers, mentorship, business training, and support for the formation of businesses and savings groups over a one-year period.