Social media data is emerging as a tool for consumer protection market monitoring in financial services (see IPA’s multi-country analysis of social media data here).
On January 15, 2021, IPA launched our first-ever Consumer Protection Research Initiative Request for Proposals.
To help researchers prepare proposals for the February 26th deadline, we hosted two identical Question & Answer sessions on Wednesday, February 10th at 6:00AM Eastern Standard Time for those in Africa, Asia, and Europe, and Thursday, February 11th at 2:00PM Eastern Standard Time for those in the United States.
On September 29, 2020, from 9 AM - 10 AM (EDT), IPA's Consumer Protection Research Initiative held it's first Practitioner's Forum meeting, focusing on "Social Media as a Tool for Consumer Protection Monitoring."
On June 9, 2020, the Financial Inclusion Program at IPA convened a global network of more than 60 researchers working on consumer protection and digital finance issues for the Launch Meeting of the Consumer Protection Research Initiative. This virtual meeting featured presentations by Initiative leadership Xavier Giné of the World Bank and Rafe Mazer of Innovations for Poverty Action, researcher presentations by Dani Madrid-Morales (University of Houston), Matthew Bird (Universidad del Pacifico) and Paolina Medina (Texas A&M), and moderated discussion...