[1]IPPC, the Institute for the Competitiveness and Productivity of Puebla, is an independent Mexican government agency founded in 2005 whose mission is to promote the growth and development of micro-, small- and medium-sized enterprises. To achieve this mission, the MSME experts at IPPC use different tools and methodologies to conduct business training and individual and group consulting. These programs are directed towards established businesses, young entrepreneurs and start-ups
Mexico [2]